Legal

Privacy Policy

Last updated: July 3, 2026

1. Introduction

AquaOcean Private Limited ('AquaOcean', 'we', 'us') respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you visit our website or use our water products and services.

2. Information We Collect

  • Contact details such as name, phone number, email address, and delivery or installation address.
  • Order and service history, including products purchased, service requests, and maintenance schedules.
  • Technical information such as browser type, device information, and website usage data collected via cookies.

3. How We Use Your Information

  • To process orders, schedule deliveries, and coordinate service or maintenance visits.
  • To communicate order confirmations, service updates, and support responses.
  • To improve our website, services, and customer experience.
  • To send occasional updates about new services, unless you have opted out of marketing communications.

4. Data Sharing

We do not sell your personal information. We may share limited information with trusted logistics partners, technicians, or payment processors solely to fulfil your order or service request, under confidentiality obligations.

5. Data Security

We apply reasonable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.

6. Your Choices

  • You may request access to, correction of, or deletion of your personal information at any time.
  • You may opt out of promotional communications while continuing to receive essential service updates.
  • You may disable cookies through your browser settings; some website features may be affected.

7. Children's Privacy

Our website and services are intended for use by individuals aged 18 and above. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices. The 'Last updated' date at the top of this page indicates the most recent revision.

9. Contact Us

For privacy-related questions or requests, contact us at info@aquaocean.ltd or visit us at Raza City, Gokul Nagar, Raipur, Chhattisgarh, India.