Legal

Terms & Conditions

Last updated: July 3, 2026

1. Acceptance of Terms

By accessing or using the AquaOcean Private Limited website, placing an order, or availing any of our water purification, supply, treatment, or maintenance services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services.

2. About AquaOcean

AquaOcean Private Limited is a water and service-based company registered in India, headquartered at Raza City, Gokul Nagar, Raipur, Chhattisgarh. We provide water purification systems, packaged drinking water, tanker supply, industrial water treatment, borewell solutions, and annual maintenance contracts.

3. Services & Orders

All service bookings, product orders, and tanker or delivery requests made through this website, phone, or in person are subject to availability, service area coverage, and confirmation by our team.

  • Delivery timelines communicated at the time of booking are estimates and may vary due to logistical or weather-related factors.
  • Pricing for services and products may be revised periodically; the price confirmed at the time of order confirmation will apply to that order.
  • AquaOcean reserves the right to decline or cancel any order that falls outside our serviceable area or cannot be fulfilled safely.

4. Customer Responsibilities

  • Provide accurate address, contact, and site-access information for installation, delivery, or maintenance visits.
  • Ensure safe and reasonable access to the premises for technicians and delivery personnel.
  • Use purchased equipment and delivered water products as per provided usage guidelines.

5. Limitation of Liability

AquaOcean strives to maintain the highest standards of water quality and service reliability. However, we are not liable for delays or service interruptions caused by circumstances beyond our reasonable control, including natural events, civic infrastructure issues, or third-party logistics disruptions.

6. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of AquaOcean Private Limited and may not be reproduced without prior written consent.

7. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

8. Contact Us

For questions regarding these Terms & Conditions, reach us at info@aquaocean.ltd or visit us at Raza City, Gokul Nagar, Raipur, Chhattisgarh, India.